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April 26, 2006

Common Mistakes of Shopping Cart Design

  1. Requiring users to click a "BUY" button to add an item to the shopping cart instead of an "Add to Cart" button.
  2. Giving little to no visual feedback that an item has been added to the cart
  3. Forcing the user to view the Shopping Cart every time an item is placed in the cart
  4. Asking the user to buy other related items before adding an item to the cart
  5. Requiring a user to REGISTER before adding an item to the cart
  6. Requiring a user to change the quantity to zero to remove an item from the cart
  7. Requiring written instructions to update the items in the cart
  8. Requiring a user to scroll to find an Update cart button
  9. Requiring a user to enter shipping, billing, and all personal information before knowing the final costs including shipping and tax