The Retail solution offering of Binary Spectrum covers all facets and segments of Sell side, Buy side and Customer support functions. We provide end to end solutions right from conception to consulting, to software construction to integration with external systems.
Our Global Engagement Model having thrust on processes aimed at customer delight is the key to our success.
Some of the highlights include
Coverage of the entire life cycle for software development, integration and application management
Based on established standards from ISO, SEI CMM and PMI
Covers client relationship, communication, project management, development methodology and career growth of employees
Unique Customer Experience – We belief that each of our client is unique in terms of specific business background, growth targets and the practices and processes they follows.
Our offerings include
Custom Application Development
Application Management and Support
Enterprise Application Integration
Enterprise Information Portals
Custom Application Development
Leveraging our industry understanding, technology expertise, and experience on offshore delivery through our Global Delivery Model we meet the application development needs of our customers in a professional and process oriented manner. Our entire process of solution development is achieved via a transparent delivery model, which ensures that the customer has visibility to the entire process and stages of solution development.
Binary Spectrum develops scalable, extensible and customizable architectures using J2EE and Microsoft Dot Net technologies, with experience in distributed databases and data warehousing on Oracle and Microsoft SQL Server.
Application Management and support
We bring value to our client by providing extended support to their applications and becoming an extension of their support team. Our services include bug fixing, enhancements to functionality, adding new interfaces, re-structuring and rationalization of code, performance tuning, customized enhancements of the applications installed at our customer’s site and feature upgrades.
Level 2 Support – Life cycle
The lifecycle for 2 nd level support – also addressed as call support – is as follows:
Initiation
Investigation
Resolution
Closure
Call Receipt
Understand Details
Qualification as Level2 request
Response to initiator
Analyse reasons for the bug
Communicate and update Issue Tracking Tool
Identify Solution or workaround
Implement the fix
Deliver, Communicate and update Issue Tracking Tool
Communicate with initiator and verify closure
Close the call
Level-3 Support - Enhancement & Development lifecycle
Initiation
Plan and Formalize
Implementation
Delivery / Release
Call Receipt
Preliminary Analysis
Qualification as a Level 3 request
Scope of change
Impact Analysis
Authorization
Documentation and Plan for implementation
Technical Design
Implementation
Testing
Release
Deployment
Close request
Enterprise Application Integration
The need to consolidate diverse business applications is critical to the success of any business. Binary Spectrum has ideally positioned its resources to provide best of breed solutions using integration framework products or tools like Web Logic, Web Methods, and Web Sphere for both intra-enterprise and extended enterprise marketplaces. We have expertise in the development of framework driven connectors and adaptors for application integration.
Enterprise Information Portals
Easy access to universal information is the driving need for most enterprises to empower their internal and external users to make better business decisions rapidly. With expertise ranging from healthcare, retail, services, travel, and leisure to entertainment, to product vendors, we have developed value added portals and organically developed solutions for various industries.
If you are interested in outsourcing software development or would like to find out more about our services and offerings, please get in touch with us. You might want to send us a mail, or simply contact us at info@binaryspectrum.com. A senior member of our customer engagement team will get in touch with you within 24 hours.
