Who would be the right EMR Vendor for your organization?
The most important attribute that an EMR vendor should possess and project is that of providing an unbiased source of information. It is advisable to identify and list down the functions that you would expect from EMR depending on your practice requirements. Based on this, few numbers of vendors could be shortlisted for the demo.
Taking guidance from any qualified consultants also helps you to have a broad understanding about the industry. These consultants are knowledgeable and familiar about various EMR vendors and are able to provide credible and unbiased information on the same. One needs to clarify aspects like pricing per physician license, client referrals, post sales support, client /server based and web based distinctions, details of EMR configuration, any negotiations etc.
The focus of the buyer should also be on asking more of open ended questions in order to get detailed information about their system and their process of implementation. This would avoid getting objective answers and have a clearer picture about the whole process. Accordingly, the buyer can consider and decide upon the vendor that meets the practice’s requirements without having to compromise on the needs and desires. Overall, asking the right questions would ensure the most appropriate vendor to be selected.